Case study: Tel Aviv Smart City – Online Services

Through the municipality’s reservation system, residents can find all the information they need online and make an appointment in advance, without having to stand in line. For individuals, services include paying municipal taxes and water bills, obtaining a city parking permit, registering with DigiTel, receiving information about kindergartens and more.

Online forms and services

The Municipality of Tel Aviv-Yafo is constantly expanding its online offerings to make more and more services available to its residents. Residents can now: apply for a parking permit, make an appeal, contact the municipality’s service telephone line, register with DigiTel, contact the town hall, pay municipal taxes, contact the security patrol, review registration records of the land, to contact social assistance centers and community centers, etc.

Online maps

Tel Aviv-Yafo Municipality’s GIS mapping system provides visitors and residents with access to a wide range of maps that provide useful information about the city and interesting overviews. GIS users will find maps with: real-time traffic reports, availability of bicycles at various Tel-O-Fun stations in the city, road works plans, radiation and noise pollution, social services and educational institutions, clinics and pharmacies, synagogues , banks, post offices, hotels, cultural institutions, city events, unique street names, races, shelters, historic buildings and more.